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Supply chain planner

Website Achieva Group Limited

Supply chain _Product Specialist
Permanent Position

Salary £42,000 per year, with a bonus target of 8%.
Location : Richmond

Role Purpose

  • To be accountable for managing the supply of assigned products, ensuring end-to-end coordination of all operational activities through strategic batch planning and dynamic management, to meet the commercial demand and optimisation of stock level.
  • Develop the supply plan in collaboration with key internal and external stakeholders whilst ensuring quality and regulatory compliance.
  • Proactively own the resolution of any operational challenges in collaboration with the relevant department or team, to minimise the impact on the business.
  • Maintain product supply


  • Ensure that stock levels are maintained in accordance with customer order requirements.
  • Review contracted lines for customers on a weekly basis.
  • Produce and track sales and stock levels against forecasts.
  • Escalate changes in the demand plan.
  • Raise orders with suppliers and assess the progression of open and current orders.
  • Review and issue the order fulfilment schedule to customers communicating the promised delivery dates against the status of open orders.
  • Update, review, and highlight short, dated stock to sales representatives every week.
  • Handle and process customer sales orders.
  • Resolve any customer claims/queries which may arise.
  • Maintain an accurate record of customer back orders to process upon stock release.
  • Update the team with incoming stock and planned releases fortnightly.
  • Monitor shipments and handle the receipt of goods on arrival.
  • Liaise with the QP and Quality department for the effective release of batches and prioritize products where necessary.
  • Reconcile stock holding, investigate discrepancies, and review the monthly rolling count with the warehouse.
  • Update and maintain accurate records of the WDA/Home office licenses for customers.

Experience with the following would be ideal.

  • Bachelor’s Degree or equivalent business experience
  • Minimum  3 Years experience in a logistics position within the Pharmaceutical industry.
  • Experience of supply chain and stock management within the pharmaceutical industry.
  • Essential Qualities – High Attention to Detail, proficient in Excel.
  • GMP and GPD certified.
  • Supply Chain qualification (e.g. CIPS, APICS, CIPM or equivalent) desirable.
  • Highly numerate, with strong Microsoft Excel skills
  • Well-organised and detail-oriented with the ability to multitask and prioritise and deal calmly with the pressure of deadlines and conflicting priorities.
  • Able to apply appropriate problem-solving techniques to evaluate and resolve operational issues.
  • Computer literacy skills, particularly in Microsoft Office packages and Supply Planning Systems, e.g. SAP
  • Able to build strong internal & external stakeholder relationships and challenge constructively and confidently.

For further details, please contact Rudo Urayayi on +44(0)1727 817 616 or email a copy of your CV to

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